HLTSS00065 –
Infection Control Skill Set
For Retail Workers


Delivery Methods
ONLINE (Online and on-the-job)
BLENDED (Face-to-face and on-the-job)

Course Fee
$15 for eligible students.
or $120 (exclusive of GST) per person for participants who are not eligible for a subsidised training place.

COVID Clean training supported by the Australian Government and Government of South Australia

HLTSS00065 Course Overview

The multiple hygiene problems that arise within retail spaces are dealt with within this course. You will learn how to minimise exposure on racks and shelves, deal with proper distancing at checkout counters, combat the possibilities of infection during shift changes and much more. This will automatically help you raise the trust factor of the establishment you work at.


HLTSS00065 Course Description

A set of skills to follow organisational infection prevention and control policies and procedures, including implementing standard and transmission-based precautions and responding to infection risks in organisations operating in the retail industry.

Participant Eligibility for “COVID Clean” Funded Training.

As a minimum a student must, for the duration of the enrolment, be:

  • Currently working in a customer-facing role, including business owners and supervisors, in retail, tourism, transport and logistics, hospitality, cleaning or security services in South Australia, and
  • An Australian or New Zealand citizen, permanent Australian resident or an eligible visa holder, and
  • 16 years or older and not enrolled at school.

COVID-19 has impacted infection control standards in a range of job roles across the economy. Return to work with the skills and knowledge to implement strategies and practices that will help you safeguard yourself, your colleagues and your customers from COVID-19.

About the National Infection Control Training Fund

The Australian Government together with state and territory governments have established a new $80 million Infection Control Training Fund to fast-track fee free (or low cost) infection control training to support the re-opening of customer-facing businesses nationwide. The infection control short courses are the first national training products developed by the new Australian Industry Skills Emergency Response Sub-Committee in response to COVID-19.

Up to 5,500 training places for this Nationally Recognised Training will be available in SA, with funding from the federal government’s $80 million Infection Control Training Fund including matched funding of $2.67 million from the state government.

To keep Australian workers safe during COVID-19, the Australian Government has announced four national infection control skill sets endorsed by COAG Skills Council. These skill sets offer nationally recognised training to frontline workers in the retail, food handling, and transport and logistics industries. The infection control skill sets are the first national training products developed by the new Australian Industry Skills Emergency Response Sub-Committee in response to COVID-19.

The Government is working with the states and territories to develop a new National Partnership Agreement with matched funding provisions that will see $80 million available to support this critical infection control training in customer-facing businesses nationwide.

Around 80,000 workers across industries including retail, tourism, hospitality cleaning, security, transport and logistics will pay no fee or a small fee for training previously only widely available in the health sector.

HLTSS00065 participants will learn a range of skills, including:

  • Hand hygiene practices
  • Effective surface cleaning
  • Use of personal protective equipment
  • Disposal of contaminated waste
  • Hazard identification, control and reporting
  • Appropriate protocols and responses in the event of an incident
  • Knowledge regarding the basis of infection and transmission

Additional Information

You will require a computer and adequate internet access. To complete the assessment, you will require a mobile device or tablet with video function.

For more information about our range of infection control courses at Celtic Training, call us on 1800 123 584or send an email to enquiries@celtictraining.com.au. You can even come in and speak to someone at our Adelaide campus at Level 1, 211 Pultney Street.