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Celtic Training

Delivering quality training and consulting services throughout South Australia using innovative and flexible processes.

FNS40310 Certificate IV in Personal Injury Management (Claims Management)

Course start date - Thursday 10th May 2012

This course is made up of 13 units that are clustered in to 4 groups of interconnected subjects.

The course is a blend of distance learning, workplace-based projects and 7 contact days, over the 6 months course duration. The course and its delivery is designed for individuals who have already gained some experience in a case management or related role.

The units to be studied are:

CHCCOM403A - Use targeted communication skills to build relationships

FNSCUS401A - Participate in negotiations

FNSCUS402A - Resolve disputes

FNSISV405A - Analyse insurance claims

FNSISV406A - Use specialist terminology in insurance claims

FNSISV506A - Investigate claims

FNSPIM303A - Work within the personal injury management sector

FNSPIM401A - Plan and implement rehabilitation and return to work and health strategies

FNSPIM402A - Represent workers compensation agent/insurer at conciliation and review hearings

FNSPIM403A - Educate clients on personal injury management issues

FNSPIM405A - Facilitate a return to work

FNSPIM411A - Manage personal injury case loads

FNSPIM409A - Maintain customer relationship

 

If you are interested in enrolling for this course please call Ann or Sue on 8211 8272

 

 

Course Category Rehabilitation
Prerequisites Work experience relevant to Claims Management in a Vocational Rehabilitation environment
Duration 6 Months
Payment Plans Deposit plus Installments
RCC/RPL info RCC/RPL Available